If bookings are cancelled at least 48 hours prior to the start time, payments will be refunded in full.
If bookings are cancelled within 48 hours prior to the start time, no refunds will be provided, but store credit will be provided for a future booking within 12 months of the booking.
If bookings are cancelled with less than 1 hour of the start time, or if players do not show up for their start time, no refunds and no store credit will be provided.
We aim to offer a variety of scenarios, varying from family friendly adventures, to scarier mature themes, so be sure to check out our Escape Experiences page for more information before making your choice! Games Tailored For Overybody! (Listen, we tried, there’s not enough “O” words out there – just give us this one, okay?)